Personal Information-

Consultation & Health Information

To provide an appropriate consultation, you may voluntarily provide information relating to your symptoms, health concerns, medical history, previous treatment, current medicines, prescriptions, diagnostic reports, test reports, or other information relevant to your consultation.

Please provide only information that is reasonably necessary for your consultation.

Payment & Transaction Information

When you pay the consultation fee, payment-related information may be processed by the payment gateway or payment service provider used on this website.

We may receive transaction-related information such as payment status, transaction reference, amount paid, and date of payment. We do not necessarily receive or store your complete card, UPI, or banking credentials.

Information collected through this website may be used to:-

We aim to process personal information only for legitimate and specified purposes connected with the services being provided.

Where your consent is the basis for processing your personal data, we seek to obtain it through clear affirmative action and for specified purposes.

You may withdraw your consent by contacting us, subject to applicable legal requirements and situations where certain information must continue to be processed or retained.

Withdrawal of consent will not invalidate processing that lawfully occurred before the withdrawal.

The DPDP Act provides that consent should be free, specific, informed, unconditional and unambiguous, and provides for withdrawal of consent.

Information relating to your health and consultation will be handled with appropriate care and confidentiality.

Access to such information should be limited to the doctor and persons or service providers who reasonably require access for providing or supporting the consultation service, subject to applicable requirements.

Please remember that no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We do not sell your personal information.

Your information may be shared with service providers where reasonably necessary to operate the website or provide the requested services. These may include, depending on the systems actually used:-

Information may also be disclosed where required by applicable law, regulation, court order, or lawful governmental request.

Online payments may be processed through third-party payment gateways or financial service providers.

Such providers may collect and process payment information according to their own privacy policies and security practices. We encourage users to review the applicable payment provider's terms and privacy policy.

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance, or measure marketing effectiveness.

Depending on the technologies installed on the website, information such as IP address, browser type, device type, pages visited, and general usage information may be processed.

Where legally required, appropriate consent mechanisms will be used for non-essential cookies or tracking technologies.

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, internet-based transmission and electronic storage involve inherent security risks, and absolute security cannot be guaranteed.

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including providing consultation services, maintaining appropriate records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory obligations.

Information that is no longer required will be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Subject to applicable law, you may have rights regarding your personal data, including requesting information about its processing, seeking correction or updating of inaccurate information, requesting erasure where applicable, withdrawing consent where processing is based on consent, and raising a grievance regarding the handling of your personal information.

Requests can be submitted using the contact details provided below.

The service is not intended for children to independently submit personal or health information without involvement of a parent or lawful guardian where such involvement or consent is required.

If consultation is sought for a child, the parent or lawful guardian should provide the required information and consent as applicable.

Our website may contain links to third-party websites, payment services, communication platforms, or other external services.

We are not responsible for the privacy practices, content, or security of independently operated third-party websites or services. Please review their respective privacy policies before providing information.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy, wish to raise a privacy-related concern, or want to make a request regarding your personal information, please contact:

Dr. Chinmoy Roy
Online Homeopathic Consultation

Email: ✉️ drchinmoyr@gmail.com

🏥 Barrackpore: House No. 63/34/1 Shahid Mangal Pandey Rd, near Reliance Fresh, Barrackpore, West Bengal 700120

📞 093335 11947

🏥 Belgharia: Feeder Rd, Rathtala, Adarsha Pally, Belgharia, Kolkata, West Bengal 700056

📞 090383 62602

🏥 Ranaghat: 68, Rabindra Sarani, Tiretti, Ranaghat, Kolkata, West Bengal 700073

📞 090383 62602

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